FAQ Homeowners
General Questions
Quite simply, Top Select Visit is the most effective way to maximize the return on your valued property investment. We’ll help you generate incremental revenue growth and more bookings by introducing your property to luxury clientele who might not otherwise hear about your beautiful Home, Apartment, Villa, Houseboat or everything in between.
We employ a world-class team of experts and our marketing campaigns are reaching discerning customers all over the world, all looking for their next great stay experience! As a member of the Top Select Visit collection, we’ll provide you with unprecedented reach and exposure to the discerning Leisure & Business travelers you seek.
And you’ll appreciate that we bring a turnkey booking solution to your door. Unlike many other listing sites, we handle all the guest queries, bookings, payments and travel details on your behalf. Imagine how this could simplify your life and how much free time you would gain!
We believe in a pay-for-performance model. You pay a commission based on the value of the booking that we send you – and nothing more. There are no upfront membership fees or set-up costs to work with us. In fact, we take care of everything that’s needed to showcase your property online – including professional staging of your property, copywriting and ensuring that photography looks stunning.
Then, once your property is live on our site and related partner sites, you will be included in our email and social media as well as our third party marketing initiatives, also at no cost to you.
If you are an individual Property Manager or Property Management Company interested in working with us, please “Contact us”
and tell us more about your portfolio.
Luxury properties are verified in-person to ensure that certain standards are met. Luxury listings meet “Luxury” quality standards set by Top Select Visit and provide all the important amenities for a carefree stay.
Top Select Visit “Luxury” allows hosts to receive a “Luxury” classification that recognizes Listings with exceptional quality, comfort and style.
You will save time and worry:
Luxury homes can be trusted at face-value, since each one is personally inspected by a Top Select Visit related representative.
You’ll feel at home:
Luxury homes feel like home, but with the cleanliness of a hotel. In a regular home, you may feel like a guest in someone else’s home – especially if amenities are missing. Luxury homes provide all important amenities and are designed for your relaxation.
Luxury hosts are experienced:
Luxury hosts are experienced, which improves your check-in and stay. Luxury hosts can provide assistance to guests who need it, while also allowing independence to those who prefer it. Experienced hosts pay attention to small details that can improve a stay.
A property is classified as “Luxury” when the “Luxury” quality standards set by Top Select Visit are met and all the important amenities for a carefree stay are available. At a “Luxury” property the guests feel at home with the cleanliness of a hotel.
Top Select Visit “Luxury” allows hosts to receive a “Luxury” classification that recognizes Listings with exceptional quality, comfort and style.
We adhere to a rigorous set of standards when evaluating a potential property. Only the finest properties are selected to be part of the exclusive Top Select Visit Collection.
All properties under consideration are reviewed by a committee of Top Select Visit Executives and Property Specialists who understand what discerning guests are seeking.
Our property partners:
If this sounds like we are describing your property or properties, we would love to hear from you!
A select number of properties will be invited to join the collection in any given destination. By limiting the number of properties we ensure that each of our rental partners receives the exposure and attention they deserve.
Our Home Owner Experience team provides you with all the necessary tools to be successful. They are available to assist with any questions you may have and are eager to offer suggestions on how to maximize opportunities for your property.
Our team of Property Specialists carefully matches each guest with the destination and property that best fits their needs. When a guest selects your property, you or the related Property Manager simply confirm the availability and we’ll do the rest. We’ll coordinate all the paperwork and will secure payments with the guest. We’ll keep you updated at every stage of the process and will ensure that you receive payment for each booking in advance of the travel date.
Guests are assigned a Personal Concierge, so pre-arrival planning and communication is also managed by us, significantly freeing up your time and resources. We continue to stay in touch with guests. During their stay, we also provide additional support should they – or you – require it.
Please tell us more about your beautiful Home, Villa, Apartment, Houseboat or everything in between, by completing our online form. It is particularly important to include your website details, if you have one. Our Market Manager will contact you to discuss how we might partner up.
Every property is different and could be your Villa, Apartment, Houseboat or everything in between. The properties in the Top Select Visit Collection are for example owned by a frequent traveler or a family that is often away for weeks. They welcome guests to stay while they are gone. Other properties are primary homes or second homes that are rarely occupied. Rest assured, property-owners’ personal items will be stored away and any storage areas will be marked for private use.
Executive properties represent Top Select highest-end homes. These sumptuous properties go through strict inspections and include a dedicated trip designer who can incorporate chefs, drivers, private concierge services into your itinerary.
Top Select Visit homes which meet the "Executive" requirements are the most exceptional homes with the very best service. A selection of beautiful and expertly designed homes with premium amenities and services.
Expertly designed:
Striking homes with exceptionally designed interiors.
Luxurious amenities:
Fully equipped to meet your needs, with ample space and privacy.
Tailor-made service and itineraries:
Your trip designer can arrange everything down to the last detail and make sure everything is perfect.
Hassle-free check-in:
Private airport pick-up, a personal welcome and a well stocked refrigerator are just a few examples of the extra amenities.
A property is classified as “Executive” when the Top Select Visit quality standards for high-end homes are met. These sumptuous properties go through strict inspections and include a dedicated trip designer who can incorporate chefs, drivers, private concierge services into the itinerary of the guest. “Executive” homes are the most exceptional homes, expertly designed with premium amenities and services.
Operational Questions
Your home is -first and foremost - your property. You are welcome to reserve your home for personal stays whenever you like, provided (of course!) that you honor any guest reservations that are already booked on your calendar. Other than that, Top Select Visit doesn’t place any restrictions on how often you can visit or how long you can use your own home. To block out your travel dates, simply reserve them in your online owner account.
As your Leisure & Business rental partner, we are here to stay and hope you are, too. We believe in earning your long-term confidence, not locking you into an ironclad contract for many years to come. We will agree a one year contract and you can cancel your Top Select Visit agreement with 60 days notice. We’ll just need to honor any reservations that are already booked at your home.
When property owners also want to be released from the burden to act as a plumber, housekeeper and trouble-shooter, we offer them a full-service rental management. A comprehensive solution whereby Top Select Visit handles all the hurdles and hassles of running a successful Leisure & Business rental. This can include staging and marketing your home, fielding guest requests, and cleaning after every stay. While some companies offer some of these services, like advertising or housekeeping, a full-service manager like Top Select Visit does it all—so you have one invoice, one point of contact and one company dedicated to your home’s success covering it all.
At Top Select Visit, we like to keep things simple with one comprehensive fee for all our essential services. No nickel-and-diming. No hidden fees. No paying multiple vendors.
Your fee is determined by two different factors:
Top Select Visit's full-service management encompasses every aspect of running a profitable Leisure & Business rental. When you work with Top Select Visit, you tap into a nimble team of hospitality and marketing experts who will handle it all. This includes professional listings on the most popular booking sites, targeted digital marketing, reservation management, 24/7 local guest service, housekeeping, and dynamically setting your nightly rates for optimal revenue.
It’s not just about where your home is listed, but how. We have great relationships with all the major rental platforms (like Airbnb, Vrbo, Expedia and many others), so Top Select Visit properties often appear right at the top of the selection that guests browse. Including our own website, we reach over 100,000 travelers every day.
In addition, your home will be included in the strategic marketing campaigns to our growing audience of past and potential guests. This includes advertisement via search engines, email, social media, and more.
With the Top Select Visit homeowner account, it's simpler than ever to access data and updates about your home. Top Select Visit is responsible for the entire online booking process and as the property owner or property manager you have online access to the calendar of your property for as well operational and financial information of all current and past reservations.
Book your own stay, review upcoming reservations, check your real-time revenue performance, and more.
Top Select Visit takes care of all secured payments which will be paid accordingly, with settlement of the agreed fees, to the property owner or property manager. As property owner or property manager you have online access to operational and financial detailed information of all current and past reservations.
We make sure your guests have a great experience at your property and aim to obtain five-star reviews. It all starts with making sure they book the right home. Our polished property listings that show exactly what guests can expect when they book your property.
Before every stay, your local Personal Host or Property Manager stock your home with basic toiletries, paper goods, and cleaning supplies, so guests have everything they need. We also have an easy-to-use home guide, from driving directions, preferred restaurants, shops, attractions, to the WiFi password, at their fingertips.
After a stay, we encourage guests to leave a review. And if anything wasn’t up to par, we communicate with the guests and our local teams to make things right next time.
Travelers expectations are getting higher, especially when it comes to cleanliness. Our Top Select Visit "Premium Cleaning Program" meets or exceeds most guidelines, so guests have extra confidence to rent your property. We evaluate our program on a regular basis with experts from the hospitality industry..
The professional trained housekeepers sanitize surfaces and use an EPA-approved disinfectant. We also provide our teams with gloves and face masks for everyone’s protection.
These expanded safety measures and the additional time spent caring for your home all come at no extra cost to you or your guests.